Everything you need to set up and use MesaAlert in your restaurant.
Get MesaAlert running in your restaurant in under 15 minutes.
Go to mesaalert.com and click 'Start free trial'. Fill in your restaurant name, email, and phone. No credit card needed.
Within 24 hours you'll receive your Tenant ID and 6-digit PIN by email. Keep them safe.
Go to mesaalert.com/login. Enter your Tenant ID then your 6-digit PIN.
In the dashboard go to Tables → click '+ Add table'. Enter the table number and waiter name.
Go to QR Codes → Print all. Place one QR code on each table.
Configure your restaurant profile and access credentials.
Once logged in, click the ⚙️ Settings icon in the left sidebar.
Enter your restaurant name, Tenant ID, and Worker URL from your welcome email.
Choose how long before MesaAlert reminds you to close an open table. Minimum 30 minutes.
Click 'Save configuration'. Settings are stored locally and persist across sessions.
Add, edit, open, and close your restaurant tables from the dashboard.
In the Tables section click the orange button at the top right.
Enter the table number and the assigned waiter's name.
Click 'Save and open table'. The table opens automatically and the QR is generated.
When done, click '✕ Close table'. This deactivates the QR so no more alerts come in.
Generate and print QR codes for each table so customers can call the waiter with a single tap.
Click QR Codes in the left sidebar. All tables appear with their QR codes.
Click '🖨️ Print all' to print everything at once, or print one at a time.
Cut and place each QR on its table. Laminating them makes them last longer.
Understand how alerts work and how to manage them.
Customer scans the QR with their phone camera. Opens in the browser — no app needed.
They choose from 3 options: 🔔 Assistance, 💳 Check, or 🧹 Cleaning.
Alert appears in the dashboard with sound. The table card changes color.
Click '✓ Attend' on the alert or table card. The table returns to Occupied status.
A dedicated full-screen display for your kitchen or waiter station.
Go to mesaalert.com/station on the device for the station display.
Tap the splash screen to enter fullscreen mode automatically.
Left side shows active tables with timers. Right panel shows live alerts with sound.
Staff can attend alerts and close tables directly from the Station display.
Manage waiting customers and notify them when their table is ready.
Go to the Waitlist page. Fill in name, party size, email, and optional phone.
The list shows position, party size, wait time. Turns red after 30 minutes.
When ready, click '📧 Email' to notify automatically, or '📞 Call' to call them.
Click '✓ Seat' when done. They move to seated and the next group moves up.
Everything you can do from the main dashboard.
| Section | What it does |
|---|---|
| 🗺️ Tables | Add, edit, open, close tables. View status and timers. |
| 📱 QR Codes | View and print QR codes for each table. |
| 🔔 Alerts | View all alerts. Mark as attended. |
| ⚙️ Settings | Restaurant name, Worker URL, inactivity reminder. |
Compare plans and find the right fit for your restaurant.
| Feature | Starter $29 | Pro $49 | Enterprise $99 |
|---|---|---|---|
| Tables | 15 | 50 | Unlimited |
| Real-time alerts | |||
| Dashboard | |||
| QR Codes | |||
| Waitlist | |||
| PIN Login | |||
| Station Mode | |||
| SMS | 200/mo | 500/mo |
Try MesaAlert free for 10 days. No credit card required.
Quick answers to the most common questions.
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