Your Epson POS printer and the device running MesaAlert (tablet or PC) must be on the same WiFi or Ethernet network.
Print a self-test page to find the IP
Hold the FEED button while powering on your Epson. A test ticket prints with the network configuration.
EPSON TM-T88 — SELF TEST
Firmwarev4.01
MAC00:1B:44:11:3A
IP Address192.168.1.50
Subnet255.255.255.0
Gateway192.168.1.1
Status: ONLINE
Supported: Epson TM-T20, TM-T82, TM-T88 with Ethernet or WiFi interface (ESC/POS compatible).
Enter the IP address in Settings
Go to Settings → POS Printer in the dashboard. Enter the IP from the self-test ticket and run a test.
Printer IP address
Port
Default Epson port
Run a test before saving.
Print a QR code and place it on the table
Go to Tables → select any table → Print QR. Place the printed QR on the table.
TABLE 5
Scan to call waiter
mesaalert.com
About QR codes: Each table has a permanent QR code. When a table is closed, customers who scan it will see a "Table not available" message — the QR code itself never expires.